Amazon’s Customer Service

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Amazon CEO: Focus on customer is key Learn how to contact the Amazon customer service department if there’s a problem with your order or anything else on Amazon.

Amazon staff listen to recordings of customer interactions with voice-based assistant … so Alexa can better understand your requests, and ensure the service works well for everyone. "We have strict …

Contacting Amazon’s customer service department is the best way to get answers about to orders, shipping, returns, and anything else relating to your account.

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As a security conscious user who follows the best practices like: using unique passwords, 2FA, only using a secure computer and being able to spot phishing attacks from a mile away, I would have…

We only annotate an extremely small sample of Alexa voice recordings in order [to] improve the customer experience … to restrict access, service encryption and audits of our control environment to …

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Do you think of Amazon as a ruthless company? Do you think it so dedicated to customer service that it treats its employees terribly? Or do you merely get annoyed when your body wash arrives a day …

The terms and conditions for Amazon’s Alexa service state that voice recordings … the company also distorted the audio to disguise the customer’s voice. A common fear is that smart speakers …

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